Privacy Policy
Effective date: August 24, 2024
Kamame Remodeling Inc. (“Kamame Remodeling,” “we,” “our,” or “us”) is a licensed general contractor (CSLB License #1119999) based in Laguna Beach, California. This Privacy Policy explains what personal information we collect through www.kamameremodeling.com and when you contact us, how we use and share it, and the choices and rights you have.
If you have questions, or want to exercise any right described below, see the Contact Us section at the end of this policy.
Information We Collect
Information you give us. When you fill out our contact form, call, email, text, or meet with us, we may collect:
- Identifiers: name, email address, phone number, property address, and mailing address
- Project information: project details, budget, timeline, and photos or plans you share
- Commercial information: estimates, contracts, change orders, and payment records for projects you hire us for
- Communications: the content of your messages and our notes from calls and site visits
Information collected automatically. When you visit our website, we and the third-party tools described below may collect:
- Device and browser information: IP address, browser type, device type, and operating system
- Usage information: pages visited, time on pages, referring website, and date and time of visits
- Approximate location, derived from your IP address
- Cookie and similar identifiers
We do not collect sensitive personal information such as Social Security numbers, financial account credentials, or health information through our website.
How We Use Your Information
We use personal information to:
- Respond to inquiries and schedule consultations
- Prepare designs, estimates, and proposals
- Perform, manage, and communicate about projects, including permits and inspections
- Process payments and keep business and tax records
- Send marketing communications, where permitted by law (you can opt out at any time)
- Understand how visitors use our website and improve it
- Protect against fraud, spam, and security threats
- Comply with legal obligations and enforce our agreements
Cookies, Analytics, and Embedded Content
Our website uses cookies and similar technologies. Some are needed for the site to work. Others help us understand traffic or display content from other companies. The third-party tools currently on our site are:
Tool | Purpose | Provider’s privacy policy |
|---|---|---|
StatCounter | Website traffic analytics | |
Google Analytics | Website traffic analytics | |
Google Maps (embedded map) | Shows our service area | |
Google Fonts | Loads website fonts | |
Instagram feed | Displays our recent Instagram posts | |
Trustindex | Displays our Google reviews |
When a page loads an embedded map, feed, or review widget, the provider may receive your IP address and browser information and may set its own cookies. We do not control how these providers use that information.
Your cookie choices. You can block or delete cookies in your browser settings. Blocking cookies may affect how some features work. You can also opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on.
Do Not Track and Global Privacy Control. Our website does not respond to browser “Do Not Track” signals, because there is no common industry standard for them. We do honor the Global Privacy Control (GPC) signal as a valid request to opt out of the sale or sharing of personal information linked to that browser.
Advertising and Tracking
We do not use advertising pixels, remarketing tags, or session-recording tools on our website. We may run ads on Google, Facebook, Instagram, or other platforms, but we do not place code on our website that tracks your visit for those platforms. We do not sell personal information, and we do not share it for cross-context behavioral advertising.
How We Share Information
We share personal information only as needed to run our business and deliver your project, with:
- Our employees, project managers, and licensed subcontractors working on your project
- Designers, material suppliers, and vendors who need project details to fill orders
- Service providers that host our website, handle our email and forms, manage customer records, or process payments, under agreements to use the information only for services to us
- Insurance carriers, lenders you choose to involve, and our accountants and legal advisors
- Government agencies, for permits and inspections or when required by law
- A buyer or successor, if our business is sold or reorganized
Text Messages and Calls
If you give us your phone number, we may call or text you about your inquiry, estimate, or project. We do not send marketing text messages. Message and data rates may apply. Reply STOP to any text to stop receiving texts from us.
Testimonials and Project Photos
We publish reviews, testimonials, and photos of your project only with your permission. We do not publish your name, street address, or other identifying details without your consent.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of internet transmission or storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We keep personal information only as long as needed for the purposes in this policy:
- Inquiries that do not become projects: up to 2 years after our last contact
- Project, contract, and payment records: at least 10 years after project completion, to cover California’s 10-year construction defect period and tax requirements
- Website analytics data: according to each provider’s retention settings
We then delete or de-identify the information.
Your Privacy Rights
Depending on where you live, including California, you may have the right to:
- Know and access the personal information we have collected about you, including the categories, sources, purposes, and who we disclose it to
- Correct inaccurate personal information
- Delete personal information, subject to legal exceptions such as records we must keep for contracts, warranties, or taxes
- Opt out of the sale or sharing of personal information for cross-context behavioral advertising
- Opt out of marketing emails and texts at any time
We will not discriminate against you for exercising these rights.
How to submit a request. Call us at 949-731-7250 or email Info@KamameRemodeling.com. We will confirm receipt within 10 business days and respond within 45 days. If we need more time, we will tell you why and may extend up to 45 more days.
Verification. To protect your information, we will verify your identity by matching details you provide, such as your name, phone number, email, and project address, with our records.
Authorized agents. You may use an authorized agent to submit a request. We may ask for signed written permission from you and may ask you to verify your identity directly with us.
California Privacy Notice
This section supplements the policy above for California residents, including under the California Consumer Privacy Act as amended by the California Privacy Rights Act.
In the past 12 months, we collected the categories of personal information listed under “Information We Collect”: identifiers, commercial information, internet and network activity, approximate geolocation, and the content of communications. We collected it from you, your devices, and the third-party tools named in this policy. We used and disclosed it for the business purposes described in “How We Use Your Information” and “How We Share Information.”
We do not sell personal information, and we do not share it for cross-context behavioral advertising. We do not knowingly sell or share the personal information of anyone under 16. We do not use or disclose sensitive personal information.
Shine the Light. California residents may request, once a year, information about personal information we disclosed to third parties for their own direct marketing. We do not make such disclosures.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us personal information, contact us and we will delete it.
Links to Other Websites
Our website links to other sites, such as Yelp, Houzz, BBB, BuildZoom, Facebook, Instagram, and YouTube. Their privacy practices are governed by their own policies, not this one.
Changes to This Policy
We may update this policy from time to time. We will post the updated version on this page and change the effective date at the top. We review this policy at least once a year.
Contact Us
For questions about this policy or to exercise your privacy rights, contact:
Kamame Remodeling Inc.
Laguna Beach, CA 92651
Phone: 949-731-7250
Email: Info@KamameRemodeling.com