Privacy Policy

Kamame Remodeling (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or contact us regarding our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you voluntarily provide it, we may collect:

• Name
• Email address
• Phone number
• Property address
• Mailing address
• Project details
• Photos you submit
• Any information you provide through contact forms, estimate requests, emails, phone calls, or chat.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• Date and time of visits
• General geographic location
• Cookies and similar tracking technologies

How We Use Your Information

We may use your information to:

• Respond to inquiries
• Provide estimates
• Schedule appointments
• Communicate regarding projects
• Improve customer service
• Improve our website
• Process payments (if applicable)
• Send requested information
• Provide project updates
• Send marketing communications (only where permitted by law)
• Prevent fraud
• Maintain website security
• Comply with legal obligations

Cookies

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember visitor preferences
• Analyze website traffic
• Measure advertising performance
• Improve user experience

You may disable cookies through your browser settings. Disabling cookies may affect certain website features.

Google Analytics

We may use Google Analytics to understand how visitors interact with our website.

Google Analytics may collect information such as:

• Pages visited
• Time on site
• Device information
• Approximate geographic location

Google may use this information according to its own Privacy Policy.

Google Ads and Remarketing

We may use Google Ads, Google Tag Manager, Google Conversion Tracking, and Google Remarketing services.

These services may use cookies to:

• Measure advertising effectiveness
• Show advertisements based on previous website visits
• Improve advertising campaigns

You can manage advertising preferences through your Google account.

Third-Party Services

Our website may integrate with third-party providers including but not limited to:

• Google
• Meta (Facebook and Instagram)
• Yelp
• Houzz
• YouTube
• Vimeo
• Rocket.net
• WordPress
• Form providers
• Live chat providers
• CRM systems
• Payment processors

These providers have their own privacy policies.

We are not responsible for the privacy practices of third-party websites.

Contact Forms

When you submit a contact form, we may retain the information you provide to:

• Respond to your request
• Prepare estimates
• Schedule appointments
• Maintain project records
• Improve customer service

Submitting a contact form does not create a contractual relationship.

Communications

If you contact us by phone, email, text message, or through our website, we may retain records of those communications.

We may contact you regarding:

• Estimates
• Scheduling
• Existing projects
• Customer service
• Follow-up requests

You may opt out of marketing communications at any time.

Testimonials and Project Photos

With your permission, we may display:

• Project photographs
• Reviews
• Testimonials
• Before-and-after images

We will not publish identifying personal information without your consent unless required by law.

Information Sharing

We do not sell your personal information.

We may share your information only when necessary with:

• Employees
• Project managers
• Licensed subcontractors
• Material suppliers
• Service providers
• Payment processors
• Software providers
• Government agencies when required by law
• Insurance providers
• Legal advisors

Each receives only the information reasonably necessary to perform their services.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary to:

• Provide services
• Maintain project records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Your Privacy Rights

Depending on your state of residence, including California, you may have rights to:

• Know what personal information we collect
• Request access to your information
• Request correction of inaccurate information
• Request deletion of personal information (subject to legal exceptions)
• Request information about how your data is used
• Limit certain uses of your information where applicable

To exercise these rights, contact us using the information below.

We will not discriminate against you for exercising your privacy rights.

California Privacy Notice

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Subject to applicable exceptions, California residents may request:

• Access to personal information collected
• Correction of inaccurate personal information
• Deletion of personal information
• Information regarding categories of personal information collected
• Information regarding categories of third parties receiving personal information

We do not knowingly sell or share personal information for cross-context behavioral advertising as those terms are defined under California law.

Requests may be submitted using the contact information below.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, we will delete it promptly.

External Links

Our website may contain links to other websites.

We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective upon posting the updated policy on this website.

The Effective Date above indicates the most recent revision.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Kamame Remodeling

By using this website, you acknowledge that you have read and understood this Privacy Policy.